Privacy Policy
Last Updated: 22nd May 2025
We, Vosan.co ("we", "our", "us"), are committed to protecting and respecting your privacy. If you have any questions about your personal information or this policy, please contact us at [email protected].
1. What Information We Collect
- Your name or username
- Your email address
- Your IP address
- Information related to financial transactions
- Basic profile data from third-party services (e.g., Facebook, Twitter, Steam)
- Additional data you may choose to provide (e.g., profile fields, posts)
We collect this data when you:
- Register as a member on our site
- Fill out our contact form
- Browse the site (see our Cookie Policy)
- Fill out fields on your profile
- Purchase goods or services on the site
- Interact with embedded content or third-party services
2. How We Use Your Information
- To register and manage your account
- To notify you of relevant site activity
- To communicate important announcements, newsletters, and service updates (you can opt in or out in your profile)
- To fulfill legal obligations (e.g., financial records, taxes)
- To detect, prevent, and address spam, abuse, and fraud
- To determine whether to serve ads and manage advertising preferences
- To ensure the performance and security of the website
- For analytics, performance monitoring, and debugging
3. Public Content & User Responsibility
- Revealing personal data about you (e.g., via posts or replies)
- Being indexed by search engines or accessible to the public
- Being inferred or extracted by third parties using automated tools or supplemental research
4. Legal Basis for Processing
- Contract – to provide you with site functionality as per our Terms of Service
- Consent – for optional communications (e.g., newsletters) or analytics
- Legitimate interests – to maintain the safety, functionality, and integrity of our services
- Legal obligation – to meet tax, accounting, and regulatory requirements
5. Data Security
- HTTPS/TLS encryption for data transmission
- Security measures to prevent unauthorized access
Note: Game client-server communications may not be encrypted, depending on the game developer. This is beyond our control.
6. Embedded Content
- Posts or comments on our site may contain third-party embeds (e.g., YouTube, Twitter)
- These third parties may collect data in accordance with their own privacy policies, not ours
7. Cookies
- Cookies are small files stored on your device to provide site functionality (e.g., login, user preferences)
- We also use the Common ID cookie for ad tracking. You can opt out here
8. Advertising
- Display ads
- Measure ad effectiveness
- Prevent fraud
- We do not allow partners to use your data for profiling on other sites
9. Payment Processors
- Stripe
- PayPal
- By completing a transaction, you agree to their privacy terms
10. Your Rights (GDPR/UK GDPR)
- Access the personal data we hold about you
- Rectify incorrect or incomplete data
- Request erasure of your data (with exceptions for legal obligations and public content)
- Restrict processing of your data under certain circumstances
- Object to processing where applicable
- Withdraw consent at any time (for consent-based processing)
- Lodge a complaint with a data protection authority (e.g., ICO in the UK)
To exercise your rights, contact us at [email protected] or use our contact form.
Data Retention:
- Public posts will be anonymized, not deleted
- Deleted accounts and data may persist in backups for up to 90 days
- IP and other data in logs may be retained for up to 1 year for security purposes
- If data is required to enforce bans or restrictions, it may be retained as a legitimate interest
11. International Data Transfers
- If you are accessing our site from outside the UK, note that your data may be transferred to and processed in the UK or other countries with different data protection laws
12. Children’s Privacy
- We do not knowingly collect data from children under the age of 13. If we become aware that we have such data, we will delete it
13. Acceptance of This Policy
- By continuing to use our services, you signify your acceptance of this policy. During registration, we will request your explicit consent
14. Changes to This Policy
- We may update this Privacy Policy at any time. If significant changes are made, we may notify you and/or require renewed consent